MINIMUM QUALIFICATIONS: Graduation from high school or possession of an equivalency diploma and one of the following:
1. One (1) year of full-time paid clerical or customer service experience that involved entering data into a computer, telephone operations, and dealing directly with the public or customers; OR
2. One (1) year of full-time paid experience as a call taker or dispatcher in an emergency services organization or private business that involved working on automated equipment for dispatching information; OR
3. Two (2) years of military service in a communications division which involved working on automated equipment for dispatching information; OR
4. Two (2) years of paid or volunteer experience as an active member of an emergency services organization such as a firefighter in an organized fire department, law enforcement officer, emergency medical personnel for an ambulance service, or closely related field;
Volunteer experience as an active member of an emergency services organization will not be pro-rated. However, proof of active service must be submitted with the application (i.e. a letter from the Fire Chief verifying dates of active service). Applications received without the verification of active service dates will be disapproved.
1. Applicants must obtain a Emergency Medical Dispatch (EMD) certification within one (1) year of appointment;
2. An applicant must be eligible for all DCJS and NCIC certifications at the time of application and, if hired, must maintain such eligibility throughout the life of employment;
3. Appointees will obtain Basic CPR certification within six (6) months of appointment and maintain certification in Basic CPR throughout the life of employment. Certification can be through the: American Heart Association as Basic Life Support Health Care Provider (including infant, child and adult), American Red Cross or any other equivalent as determined by the Personnel Officer;
4. Possession of applicable New York State Driver's License at time of appointment & throughout employment.
A full copy of the Civil Service Specifications can be found on the Niagara County website
As you gain experience, you may apply for other positions within the Sheriff’s Office. Some positions may be lateral while others require civil service promotional exams.
After 4 years of service, you are eligible to test for promotion to Senior Dispatcher.
Benefits: Dependant on Job Classification
Vacation: 10 working days after the first year accumulating up to a maximum of 25.
Personal Leave/Holidays: 3 personal days per year, 14 paid holidays per year, 13 extra days, Military and Bereavement Leave are available.
Sick Leave: 1 sick day per month is earned to a maximum of 210 days
Health Insurance: The county provides employees with health care coverage under the Niagara Co. Self Insured Health Plan. New employees will contribute 10% per year.
Uniform Maintenance: $400.00 - $750.00 yearly for maintenance.
Retirement Plan: NYS Retirement System.